http://www.hot-water.com/reviews/titan-water-heater/ Mon, 30 Jan 2012 16:20:20 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.hot-water.com/reviews/titan-water-heater/comment-page-1/#comment-704 Dan Mon, 30 Jan 2012 16:20:20 +0000 http://www.hot-water.com/?p=427#comment-704 I have purchased 20 plus of these units for my customers believing in their reliability and customer satisfaction. I now have a DIFFERENT PERSPECTIVE. If you have a problem with your Titan water heater you must bring it to the manufacturer to be repaired or replaced. This is unacceptable when your customers have to do without hot water for a whole day or more. Furthermore after repeated conversations with the place of purchase, Ace Hardware in this case, they assume no responsibility or warranty on behalf of the manufacturer. The manufacturer will repair or replace the unit at your expense and valuable time. I myself will never purchase or recommend another Titan hot water heater as long as I am in business and will spread the word to all my colleages to do the same. there are many different types and styles to chose from. Titan will no longer be mine! I have purchased 20 plus of these units for my customers believing in their reliability and customer satisfaction.
I now have a DIFFERENT PERSPECTIVE.
If you have a problem with your Titan water heater you must bring it to the manufacturer to be repaired or replaced. This is unacceptable when your customers have to do without hot water for a whole day or more. Furthermore after repeated conversations with the place of purchase,
Ace Hardware in this case, they assume no responsibility or warranty on behalf of the manufacturer. The manufacturer will repair or replace the unit at your expense and valuable time.
I myself will never purchase or recommend another Titan hot water heater as long as I am in business and will spread the word to all my colleages to do the same. there are many different types and styles to chose from. Titan will no longer be mine!

]]> http://www.hot-water.com/reviews/titan-water-heater/comment-page-1/#comment-129 WH Thu, 27 May 2010 15:58:05 +0000 http://www.hot-water.com/?p=427#comment-129 I have owned two of the Titan SCR2 units over the past 4 years. Both failed at approximate 2 year intervals. I do not plan to purchase a 3rd unit to replace the latest failure and cannot recommend this unit to any prospective buyers. The Titan internet home page says that "These units historically outlast your standard tank model and are extremely reliable giving you years of hot endless water. Many units that were sold over two decades ago are still operating reliably." It also states that "One TITAN-SCR2 unit can supply the hot water needs of entire homes and apartments, and with the energy savings this state of the art unit will pay for itself quickly over time. Neither statement rings true in my experience. WH - Pompano Beach, FL I have owned two of the Titan SCR2 units over the past 4 years. Both failed at approximate 2 year intervals. I do not plan to purchase a 3rd unit to replace the latest failure and cannot recommend this unit to any prospective buyers. The Titan internet home page says that “These units historically outlast your standard tank model and are extremely reliable giving you years of hot endless water. Many units that were sold over two decades ago are still operating reliably.” It also states that “One TITAN-SCR2 unit can supply the hot water needs of entire homes and apartments, and with the energy savings this state of the art unit will pay for itself quickly over time.
Neither statement rings true in my experience.
WH – Pompano Beach, FL

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